Privacy Policy

Mahjong Home Story ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Mahjong Home Story mobile game (the "App").

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

• Contact information you provide when contacting support, such as your email address.
• Any information you voluntarily submit through customer service or feedback forms.

b. Information Collected Automatically

• Device type, operating system, language, and app version.
• IP address.
• General location information derived from IP address or device settings.
• Gameplay data, progress, level completion, in-game activity, and preferences.
• Diagnostic data, crash logs, and performance data.

c. Purchase Information

If you make in-app purchases, payment processing is handled by the platform provider, such as Apple. We do not receive your full payment card details, but we may receive transaction-related information such as purchase confirmation, product purchased, and purchase amount.

2. How We Use Information

We may use collected information to:

• Provide, operate, and maintain the App.
• Save game progress and personalize gameplay.
• Improve features, performance, balance, and user experience.
• Process transactions and restore purchases.
• Respond to support requests and communicate with users.
• Monitor usage, fix bugs, and prevent fraud, abuse, or unauthorized activity.
• Comply with legal obligations and enforce our policies.

3. No Advertising and No Third-Party SDKs

Mahjong Home Story does not display third-party advertising in the App.

We do not integrate third-party advertising, analytics, attribution, or crash-reporting SDKs in the App.

If this changes in the future, we will update this Privacy Policy before such services are used, where required by applicable law.

4. How We Share Information

We do not sell your personal information for money. We may share information only in the following circumstances:

• With payment processors or platform operators for transaction-related purposes.
• If required by law, legal process, or governmental request.
• To protect our rights, users, or the security of the App.
• In connection with a merger, acquisition, financing, or asset sale.

5. Data Retention

We retain information for as long as reasonably necessary to provide the App, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Children's Privacy

The App is not directed to children under the age where parental consent is required under applicable law unless explicitly stated on the App Store listing.

If you believe a child has provided personal information in violation of applicable law, please contact us and we will take appropriate steps to delete the information.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing.

You may also:

• Disable push notifications in your device settings.
• Contact us to request deletion or privacy-related assistance.

8. International Data Transfers

Your information may be processed in countries other than your own. By using the App, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws.

9. Security

We use reasonable administrative, technical, and organizational measures to help protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version in the App or through the App Store listing, and the new version will become effective on the date listed above.

11. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at: